Frequently Asked Questions

How quickly can I finish this course?

The great thing about this course is that you work at your own pace. No one is sitting over your shoulder making you slow down or speed up. Everyone reads at different speeds and this program will allow you to proceed at your own pace with no time maximum for the program. The average completion time varies on your reading ability, but should never take more than an actual sit down class.

How long does it take to get the certificate?

In some cases, we will send your certificate of completion to the court on your behalf. If you are not reporting to one of these courts, you will receive a mailed official certificate of completion to bring to your court. We estimate that standard certificates generally take 7-10 business days for delivery; expedite options are available for purchase after completion.

Does the course cost anything?

Unfortunately, there is a cost to attend Washington Online Defensive Driving. The price will cover all elements of the course including immediate access to the site and the completion certificate. Regular in-class traffic school courses charge similar fees. Traffic school courses are a privately operated industry and whether you sit in a class or choose this online program, you will need to pay for it.

Is the court fee the same as the traffic school fees?

Unfortunately, all fees paid to the court are separate from fees paid for actual traffic school. Although many courts call the $29 or $30 paid in addition to the bail amount a "traffic school" fee, it is actually only an administrative fee. Washington Online Defensive Driving is privately owned and operated and does charge a fee....as do all traffic schools.

How can I pay for the course?

You can pay by credit card or debit card. After you fill out the registration form, you can be linked to a completely secure page where you pay quickly and effortlessly. The site is encrypted to make your online purchase safe.

What if my deadline for completion of the traffic school course has passed?

Contact your court directly for instructions regarding extension of your due date. Washington Online Defensive Driving cannot extend your due date.

How do I register for this course?

Registration for this course is quite simple. You can click here and be taken to the online registration page. Just complete all the appropriate fields and you can get started right away.

Can I use someone else's computer or Internet service?

That is what makes this course so easy and great! You can take this from home, work, a friend or family's house, or your local library. Whatever computer you use, you simply need Internet access. You can also start on your own computer and then finish on another.

Must I complete this course in one sitting?

Washington Online Defensive Driving is designed for the person who does not have a lot of time. The course is broken up into fourteen (14) sections. You can complete one segment, for example, log off, and then log back on at a later time, and the computer will record the section you have completed. You can log on and off as many times as you wish until you complete the program. You can also do the entire course in one sitting.....it is up to you.

I have already enrolled. How do I get back into the program?

If you have already enrolled, you have a username and password. You may re-enter those codes on our Login page where instructed as many times as necessary to access and complete the program. If you have forgotten or lost your username or password, give us a call at 1-800-667-1624.

I just got knocked off line in the middle of a section. What do I do now?

Many Internet users are knocked off line frequently. This may result from a lost Internet connection or simply because your own computer crashes. Remember, as you complete each section of the course, your progress is logged. Completion of chapter one, for example, cannot be lost. Being knocked off line at that point, will only bring you back to the start of the next chapter, it will not delete chapter one.

Are there any special computer or download requirements to participate in the course?

There are no videos to download in our program and no special requirements at all of your computer. If you are on this screen and on our website, you can enroll and complete the course without a problem.

What happens if I fail the final? Can I take it again?

You may take the final an unlimited number of times without having to pay a retake fee. A new final will appear on screen immediately when you fail.

If you have any questions please contact us.